About Us
National Call Center
Call the American Diabetes Association at 1-800-342-2383
ADA representatives at the National Call Center (1-800-DIABETES) are your personal guides to information on diabetes, as well as ADA programs and events. Over the last year, more than 300,000 people contacted us with questions and concerns, or to seek support or direction regarding diabetes and its management.
At the core of providing this excellent service are highly-trained, dedicated personnel, who answer your non-medical questions in English or Spanish.
Our hours of operation are Monday - Friday, 8:30 a.m. to 8 p.m. EST. But you can always obtain basic information through our automated phone system 24 hours a day, 7 days a week.
In addition to offering brochures/pamphlets on a variety of diabetes topics, your ADA representative can also:
- refer you to an ADA recognized provider/education seminar in your area;
- assist in connecting you with the appropriate local resources in your area;
- assist people who face discrimination based on diabetes;
- inform you of local ADA events and programs, and volunteer opportunities;
- process your personal donation or contribution.
You may reach us by email in English to AskADA@diabetes.org or in Spanish to Preguntas@diabetes.org.
