About Us

We have created multiple channels to allow you to contact us, in addition to this website.

Diabetes-Related Questions

For diabetes-related questions or to request a diabetes information packet, email us at AskADA@diabetes.org. In order to better serve you, please provide your name and address along with your request.

You can also call our Center for Information and Community Support at 1-800-DIABETES (1-800-342-2383). Our hours of operation are Monday - Friday, 8:30 a.m. - 8:00 p.m. EST.

NOTE: Our Diabetes Information Representatives cannot perform diagnosis or recommend medical treatment. They are able to provide general information about diabetes and its management.

Membership Questions

For questions regarding ADA membership, subscriptions, missing issues or change of address:

• For General Membership / Diabetes Forecast
• For Professional Membership, please call 1-800-232-3472 or 703-549-1500 x5203 (Hours of operation are Monday - Friday, 8:30 a.m. to 5:00 p.m. EST) or send an email to membership@diabetes.org

NOTE: Email is not a secure method of submitting credit card information. If you'd like to join ADA, do so on our secure server by following this link for General Membership (Diabetes Forecast) or this link for Health Professional Membership (Diabetes, Diabetes Care, etc.)

Memorial or Honor Donation Help

You can email us at Tribute@diabetes.org.

Web site-Related Questions

For technical concerns related to this Web site, contact webmaster@diabetes.org.

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Other Ways to Contact Us

Or write to us:
American Diabetes Association
ATTN: Center for Information
1701 North Beauregard Street
Alexandria, VA 22311