Contact Us

The office hours of the American Diabetes Association's Rochester office are:

  • Monday – Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday & Sunday: Closed

To reach staff members by phone, please call 585-458-3040. Wait for the prompt and then enter the appropriate extension from the listings below. You are also welcome to email staff with any questions or comments you may have.


Travis Heider
Regional Executive Director
ext. 3475

Peter Knappen
Area Director
ext. 3474

Kerrie Anne Merz
Associate Director, Tour de Cure®
ext. 3473

Thomas DeRoller
Manager, Tour de Cure
ext. 3483

Nicole St. James
Manager, Step Out
ext. 3479 

Beth Smythe
Director, Mission Delivery
ext. 3604

Ethel Duble
Associate Director, Corporate Development 
ext. 3667

Mary Beth Walker
Executive Assistant
ext. 3490

Colleen Gavin
Manager, Mission Delivery & Administration
ext. 3472