Contact Us

The office hours of the American Diabetes Association's Rochester office are:

  • Monday – Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday & Sunday: Closed

To reach staff members by phone, please call 585-458-3040. Wait for the prompt and then enter the appropriate extension from the listings below. You are also welcome to email staff with any questions or comments you may have.


Bob Russell
Executive Director, Upstate New York
ext. 3474

Lucia Acosta-Castillejo
Director, Community Health Strategies
ext. 3604

Colleen Brown
Associate Manager, Donor Relations
ext. 3483

Kerrie Anne Merz
Director, Development
ext. 3473

Michelle Prue
Area Operations Manager
ext. 3490

Nicole St. James
Associate Director, Development
ext. 3479