Disaster Relief

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If you or your loved one is living with diabetes and affected by a hurricane, we are here to help. This page will be updated with resources and information regarding emergency support for people with diabetes in impacted cities.

Need help? Contact our Call Center at 1-800-DIABETES (800-342-2383) Mon.-Fri. 9:00 a.m. to 7:00 p.m. ET. Extended weekend hours Sat.- Sun. 10:00 a.m. to 3:00 p.m. ET.
 
If you are a health care provider in an affected city and need diabetes supplies, please call our supply request hotline at 1-314-INSULIN (314-467-8546), Mon.-Fri. from 9:00 a.m. to 6:00 p.m. ET. Extended weekend hours Sat.- Sun. 8:00 a.m. to 8:00 p.m. ET.

The Lilly Answers Center: 1-800-LILLYRX (1-800-545-5979) will be open Saturday and Sunday, September 15-16, 10:00 a.m. - 3:00 p.m. ET; and Monday through Friday, 9:00 a.m. - 8:00 p.m. ET.

Be Prepared: Download the Diabetes Preparedness Plan

How you can help with relief efforts: How to donate your extra diabetes supplies.

Resources and Helpful Information

Resources and helpful information for people with diabetes during emergency weather situations.

Hurricane Resources (Spanish)

Emergency resources for Spanish-speaking communities.

Switching Between Insulin Products During Disaster

During times of disaster, patients may not have access to their prescribed insulin and limited monitoring capabilities. Get our recommendations for switching between insulin products in disaster response situations.

Explore: Disaster Relief