Hurricane Harvey Resources and Emergency Information

We will be continuously updating this page with information on how to access medical support, donate supplies, and find emergency resources for anyone affected by Hurricane Harvey.

Diabetes Supplies and Insulin Needs

If you have been affected by the hurricanes and need help locating diabetes supplies, please contact one of our hotlines: 

For individual patients, we may have resources that can assist you: Call 1-800-DIABETES, Monday-Friday, 7:30 a.m. to 7:00 p.m. CT. 

For health care providers or clinics who need diabetes supplies to care for patients in affected areas: Call 1-314-INSULIN from 8:00 a.m. to 5:00 p.m. CT.

Clinics, other health care facilities or individually licensed health care professionals needing insulins can also contact Americares at

For people using Lilly products, contact the Lilly call center at 1-800-Lilly-RX. Lilly is working with officials and Direct Relief International to distribute insulin and other medicines to victims who cannot get to pharmacies. Additionally, Lilly offers a product disaster replacement program for those whose insurance plans do not include a “disaster override” that can replace destroyed insulin. This program will offer a 30-day supply at no charge.

If Hurricane Harvey has left you or a loved one without Omnipod® Insulin Pump System supplies, Insulet may be able to help. Call Customer Care team at 800-591-3455 (select option 2).

Customer Care for the three insulin manufacturers:
Lilly: 1-800-545-5979
Sanofi-Aventis: 1-800-633-1610
Novo Nordisk: 1-800-727-6500

Local Shelters
A live map of open shelters from the American Red Cross can be found here. You can also contact the American Red Cross directly at 1-800-733-2767.

Local Pharmacies
A list of open pharmacies in the Houston area can be found here.

Local Food Banks
Find a list of Texas food banks to support or contact for assistance here.

Federal Aid
Federal Emergency Management Agency (FEMA) and federal aid programs for Texas residents.

Department of Health and Human Services Support
Online information for the Department of HHS support services can be found here or you can contact the HHS Disaster Distress Line 1-800-985-5990.

Centers for Disease Control & Prevention (CDC)
For hurricane resources from the CDC, click here.

Texas Health and Human Services
Texas Health and Human Services – call 211 for assistance

If you would like to donate unexpired or unopened diabetes supplies, we are partnering with Insulin for Life to ship necessary items to areas impacted by the hurricane. For information on what is needed and how to donate, click here.

To donate blood or platelets, please visit the American Red Cross' website here for a list of nationwide locations. To find a South Texas location to donate blood, call 210-731-5590 or visit

  • Last Reviewed: September 6, 2017
  • Last Edited: September 28, 2017