Hurricane Maria Resources and Emergency Information

We will be continuously updating this page with information on how to access medical support, donate supplies, and find emergency resources for anyone affected by Hurricane Maria.

Diabetes supplies and insulin have been shipped to Puerto Rico and the U.S. Virgin Islands and we continue to work with Insulin for Life and our other Coalition partners to support relief efforts in the Caribbean. Additional details will be shared as they become available.

Resources for Puerto Rico
Due to the complete lack of electricity in Puerto Rico following Hurricane Maria, people with urgent needs have been told to call WIPR Radio at (787)777-0940. If you are trying to check on family or friends in the area, please call (202)778-0710 or 877-976-2400.

Pharmacies
Link to list of open pharmacies in Puerto Rico

Puerto Rico Government

Puerto Rico Emergency & Disaster Relief Agency
Hotline 787-724-0124

Shelters
A live map of open shelters from the American Red Cross can be found here. You can also contact the American Red Cross directly at 1-800-733-2767.

Resources for the U.S. Virgin Islands

USVI Government Information Page
For updates on airports, local shelters and more, click here.

USVI Alerts
Sign up to receive emergency alerts and find updates from local health, education and safety departements.

Virgin Islands Territorial Emergency Management Agency
Find announcements and updates on the VITEMA Facebook Page.

American Red Cross Safe & Well
You can mark yourself safe and post messages to others on the American Red Cross Safe & Well site.

Centers for Disease Control and Prevention
For hurricane resources from the CDC, click here.

Department of Health and Human Services Support
Online information for the Department of HHS support services can be found here or you can contact the HHS Disaster Distress Line 1-800-985-5990.

Diabetes Supplies and Insulin Needs

If you have been affected by the hurricanes and need help locating diabetes supplies, please contact one of our hotlines: 

For individual patients, we may have resources to assist you: Call 1-800-DIABETES, Monday-Friday, 8:30 a.m. to 8:00 p.m. ET. 

For health care providers or clinics who need diabetes supplies to care for patients in affected areas: Call 1-314-INSULIN from 9:00 a.m. to 6:00 p.m. ET.

Clinics, other health care facilities or individually licensed health care professionals needing insulin can also contact Americares at usemergency@americares.org

For people using Lilly products, contact the Lilly call center at 1-800-Lilly-RX. Lilly is working with officials and Direct Relief International to distribute insulin and other medicines to victims who cannot get to pharmacies. Additionally, Lilly offers a product disaster replacement program for those whose insurance plans do not include a “disaster override” that can replace destroyed insulin. This program will offer a 30-day supply at no charge.

If Hurricane Irma has left you or a loved one without Omnipod® Insulin Pump System supplies, Insulet may be able to help. Call the Customer Care team at 1-800-591-3455 (select option 2).

Customer Care for the three insulin manufacturers:

Lilly: 1-800-545-5979
Sanofi-Aventis: 1-800-633-1610
Novo Nordisk: 1-800-727-6500

Pharmacies

A list of open pharmacies can be found here.

Shelters

A live map of open shelters from the American Red Cross can be found here. You can also contact the American Red Cross directly at 1-800-RED-CROSS.

Centers for Disease Control and Prevention

For hurricane resources from the CDC, click here.

Federal Department of Health and Human Services Support

Online information for the Department of HHS support services can be found here or you can contact the HHS Disaster Distress Line 1-800-985-5990.

Federal Aid

Federal Emergency Management Agency (FEMA) 
Assistance available at the HHS Disaster Distress Line 1-800-985-5990.

Donations 
If you would like to donate diabetes supplies, we are partnering with Insulin for Life to ship necessary items to areas impacted by the hurricane. For information on what is needed and how to donate, click here. Additionally, tips for how to ship supplies can be found here. To donate blood or platelets, please visit the American Red Cross' website here for a list of nationwide locations.

  • Last Reviewed: September 6, 2017
  • Last Edited: September 28, 2017