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Diabetes-Related Questions

For diabetes-related questions or to request a diabetes information packet, email us at In order to better serve you, please provide your name and address along with your request.

You can also call our Center for Information and Community Support at 1-800-DIABETES (800-342-2383). Our hours of operation are Monday to Friday, 8:30 a.m. to 8:00 p.m. ET.

NOTE: Our Diabetes Information Representatives cannot perform diagnosis or recommend medical treatment. They are able to provide general information about diabetes and its management.