Diabetes Emergency Relief Coalition Continues to Support Areas Impacted by Hurricanes Harvey and Irma with Critical Diabetes Supplies


Michelle Kirkwood

Arlington, Virginia
September 15, 2017

1-800-DIABETES continues extended hours for patients, and 1-314-INSULIN hotline for physicians and health care providers who need diabetes supplies

Convened by the American Diabetes Association (ADA), a coalition of eight leading diabetes care and research organizations continue, through their Diabetes Emergency Relief Coalition (DERC), to help provide critical diabetes supplies to regions impacted by Hurricanes Harvey and Irma. As relief efforts proceed and lack of electricity and running water continue to leave individuals without access to necessary medicines and diabetes supplies including insulin, the members of DERC are working diligently with local volunteers and organizations to identify needs, and to help provide care and supplies. The most significant and accessible resources are two national phone lines for assistance: 

1-800-DIABETES for individuals with diabetes care needs; and 

1-314-INSULIN for physicians and health care providers to request diabetes supplies.

ADA’s Center for Information, 1-800-DIABETES, continues with extended phone hours through the weekend to assist anyone in need:

10:00 a.m. to 4:00 p.m. ET (9:00 a.m. to 3:00 p.m. CT) this Saturday and Sunday, September 16 and 17; and 

8:30 a.m. ET to 8:00 p.m. ET (7:30 a.m. to 7:00 p.m. CT), Monday through Friday.

The 1-314-INSULIN supply request hotline is staffed by members of the DERC and open daily from 9:00 a.m. ET to 6:00 p.m. ET.

Please check diabetes.org/hurricanerelief for the latest information.

Information includes specific resources for support in Texas, Florida, Puerto Rico, and other islands in the Caribbean including the U.S. Virgin Islands, and these:

How to donate unexpired and unopened diabetes supplies to Insulin for Life USA

Link to list of open pharmacies in the hurricane-impacted regions (Please note, this website is updated regularly.)

Live map of open shelters from the American Red Cross, or 1-800-RED-CROSS

The Centers for Disease Control and Prevention (CDC) hurricane resources

Department of HHS support services, HHS Disaster Distress Line 1-800-985-5990

Federal Emergency Management Agency (FEMA)

During an emergency crisis such as this, it is critical for people with diabetes to have access to the medications and testing supplies needed to maintain proper blood glucose control, and to prevent serious sudden complications such as hypoglycemia or hyperglycemia¹. Visit diabetes.org/hurricaneharvey for the latest information.

The Diabetes Emergency Relief Coalition, convened by the American Diabetes Association, includes JDRF, Insulin for Life USA, Endocrine Society, American Association of Clinical Endocrinologists, American Association of Diabetes Educators and Research America. For more information about the Coalition, click here

About the American Diabetes Association

Nearly half of American adults have diabetes or prediabetes; more than 30 million adults and children have diabetes; and every 21 seconds, another individual is diagnosed with diabetes in the U.S. Founded in 1940, the American Diabetes Association (Association) is the nation’s leading voluntary health organization whose mission is to prevent and cure diabetes, and to improve the lives of all people affected by diabetes. The Association drives discovery by funding research to treat, manage and prevent all types of diabetes, as well as to search for cures; raises voice to the urgency of the diabetes epidemic; and works to safeguard policies and programs that protect people with diabetes. In addition, the Association supports people living with diabetes, those at risk of developing diabetes, and the health care professionals who serve them through information and programs that can improve health outcomes and quality of life. For more information, please call the American Diabetes Association at 1-800-DIABETES (1-800-342-2383) or visit diabetes.org. Information from both of these sources is available in English and Spanish. Find us on Facebook (American Diabetes Association), Twitter (@AmDiabetesAssn) and Instagram (@AmDiabetesAssn). 

1 W Cefalu et. al. The Hurricane Katrina Aftermath and Its Impact on Diabetes Care. Diabetes Care 29:1, 158-160. http://care.diabetesjournals.org/content/29/1/158.